It begins with a white board and the conviction, “We have the opportunity to do things differently.”
From outdated, technically complex manuals, to modern user experiences
The Portal for Oracle Flash Storage System
Drove the vision, content strategy, and content quality assurance to transform a technically complex, legacy content repository into a user-friendly, learner-centric solution for web and mobile, empowering 5,000+ Oracle Cloud developers.
Initiated and led on-site customer visits to uncover challenges with existing technical user content and to be understand audience needs. The insights informed the creation of targeted content addressing learning requirements. This resulted in improved quality assurance, customer engagement, and user satisfaction.
Video: Just try it
Tell me, I’ll forget. Involve me, I’ll remember.
Video solutions for Oracle Flash Storage System
Some of you are visual. Others prefer to read and write. Still others prefer auditory and kinesthetic. Or any combination. We get it, and we developed our solution with each type of user in mind.
Envisioned a new video library, building it from concept to a robust learning resource of 100+ videos within two years.
Drove vision, secured executive buy-in, project planning and budget, designed learning modules, and performed quality assurance.
Recruited and hired team.
Produced How to service videos, architecture, install and configuration, special one-offs for sales and Gartner reports, and more.